ANGGRAINI, MILA (2017) PENGARUH PERCIEVE ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN JOB ENGAGEMENT DAN JOB SATISFACTION SEBAGAI VARIBEL MEDIASI (SURVEY PADA PUSAT PENDIDIKAN DAN PELATIHAN KEMENTERIAN DALAM NEGERI REGIONAL YOGYAKARTA). Masters thesis, UPN "Veteran" Yogyakarta.
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Abstract
Penelitian ini bertujuan untuk mengetahui pengaruh perceived organizational support terhadap organizational citizenship behavior, mengetahui pengaruh job engagement dalam memediasi hubungan antara perceived organizational support dengan organizational citizenship behavior dan mengetahui pengaruh job satisfaction dalam memediasi hubungan antara perceived organizational support dengan organizational citizenship behavior pada PNS Pusat Pendidikan dan Palatihan Kementerian Dalam Negeri Regional Yogyakarta. Populasi yang digunakan dalam penelitian ini adalah seluruh Pegawai Negeri Sipil pada Pusat pendidikan dan pelatihan Kementerian Dalam Negeri Regional Yogyakarta sebanyak 112 pegawai. Sedangkan sampel penelitian diambil seluruh pegawai dengan metode sensus sehingga total sampel penelitian sebanyak 112 pegawai. Model analisis yang digunakan dalam penelitian ini adalah Analisis Deskriptif, dan Structural Equation Modelling (SEM) dengan program AMOS.21. Hasil penelitian menemukan bahwa 1) Percieve organizational support berpengaruh positif signifikan terhadap organizational citizenship behavior, 2) Terdapat pengaruh tidak langsung Percieve organizational support terhadap organizational citizenship behavior melalui job engagement pegawai, 3) Terdapat pengaruh tidak langsung Percieve organizational support terhadap Organizational citizenship behavior melalui job satisfaction pegawai dan Pengaruh tidak langsung Percieve organizational support terhadap Organizational citizenship behavior melalui Job Engagement dan job satisfaction lebih efektif dibandingkan pengaruh langsung Percieve organizational support terhadap Organizational Citizenship Behavior. Kata Kunci : perceived organizational support, job satisfaction, job engagement, organizational citizenship behavior This study aims to determine the effect of perceived organizational support to organizational citizenship behavior, knowing the effect of job engagement in mediating the relationship between perceived organizational support with organizational citizenship behavior and determine the influence of job satisfaction in mediating the relationship between perceived organizational support with organizational citizenship behavior on government employees Centre for Education and Training Ministry of Home Affairs Regional Yogyakarta. The population used in this study are all government employees at the Centre for Education and Training Ministry of Home Affairs Regional Yogyakarta as many as 112 st employees. While the sample is taken all employees with census method so that the total study sample as many as 112 st employees. Analysis model used in this research is descriptive analysis, and Structural Equation Modelling (SEM) with AMOS.21 st program. The results found that 1) percieve organizational support positive and significant effect on organizational citizenship behavior, 2) There is an indirect effect percieve organizational support to organizational citizenship behavior through job engagement of employees, 3) are the indirect influence percieve organizational support to organizational citizenship behavior through job employee satisfaction and indirect effect on organizational support percieve organizational citizenship behavior through job engagement and job satisfaction are more effective than direct influence perceptions of organizational support on organizational citizenship behavior. Keywords: Perceived Organizational Support, Job Satisfaction, Job Engagement, Organizational Citizenship Behavior.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Eny Suparny |
| Date Deposited: | 29 Mar 2017 09:02 |
| Last Modified: | 29 Mar 2017 09:04 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/11636 |
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