Items where Author is "WulandinI, Novena Ria"

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Thesis

WulandinI, Novena Ria (2023) PERBAIKAN KUALITAS PELAYANAN PELANGGAN RESTO MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi Kasus Pada PT Teto Cipta Rasa Otamah, Yogyakarta). Diploma thesis, Universitas Pembangunan Nasional "Veteran" Yogyakarta.

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