Items where Author is "Widyatama, Maulana"
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Widyatama, Maulana (2023) PENGUKURAN KUALITAS PELAYANAN PENDIDIKAN DENGAN METODE SERVQUAL, IMPORTANCE PERFORMANCE ANALYSIS DAN POTENTIAL GAIN CUSTOMER VALUE (Studi kasus di Program Studi Teknik Industri Universitas Pembangunan Nasional “Veteran” Yogyakarta ). Other thesis, UPN Veteran Yogyakarta.