Items where Author is "Sari, Kezia Arum"
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Thesis
Sari, Kezia Arum (2019) STRATEGI CUSTOMER RELATIONSHIP MANAGEMENT DALAM MENINGKATKAN KEPUASAN PELANGGAN (Studi Deskriptif Kualitatif pada Merapi Merbabu Hotel & Resorts Yogyakarta). Other thesis, Universitas Pembangunan Nasional Veteran Yogyakarta.