Items where Author is "Saputro, Wahyu"

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Thesis

Saputro, Wahyu (2017) ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN MELALUI PENDEKATAN CUSTOMER SATISFACTION INDEX (CSI) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi Kasus di Club House Casagrande Yogyakarta). Other thesis, UPN "Veteran" Yogyakarta.

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