Items where Author is "Herli Suharyati, Fitriana"
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Herli Suharyati, Fitriana (2017) Analisis Komunikasi Penanganan Keluhan Guest Relations Officer dalam Meningkatkan Loyalitas Pelanggan (Studi Deskriptif Kualitatif di Hotel Hyatt Regency Yogyakarta). Other thesis, UPN "Veteran" Yogyakarta.