Items where Author is "Elyondri, Rahma"

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Elyondri, Rahma (2021) PERSEPSI PELANGGAN PADA KUALITAS PELAYANAN JASA BIMBEL ONLINE DENGAN MENGGUNAKAN METODE IMPORTANCE- PERFORMANCE ANALYSIS (IPA) DAN INDEKS POTENTIAL GAIN CUSTOMER VALUE (PGCV) (Studi Pada Pelanggan Bimbingan Belajar Ruangguru Ring Road Barat Gamping). Diploma thesis, UPN "Veteran" Yogyakarta.

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