Sriyono, Sriyono (2022) A Measuring Satisfaction of Member UPN "Veteran" Yogyakarta Cooperative Whatsapp Group: Webqual 4.0 Model Adoption. Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Yogyakarta.
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Abstract
This research adopted WebQual 4.0 to determine user satisfaction from members of the UPN "Veteran" Yogyakarta Whatsapp Group (WAG) cooperative. A total of 150 samples were obtained to be ready for analysis. Correlation and Regression Analysis were used to analyze. The analysis results show that the WAG members of the UPN "Veteran" Yogyakarta Cooperative are not satisfied with the quality of the information provided so far and the use of WAG as a medium for disseminating information. However, they are satisfied with the interactions carried out by the WAG admin in the group. In the future, it is hoped that the Yogyakarta "Veteran" UPN Cooperative can improve the way they provide information and pay attention to the quality of information before it is distributed to their WAG.
| Item Type: | Other |
|---|---|
| Subjects: | H Social Sciences > HB Economic Theory |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Dr.MSi.Ak SRIYONO SRIYONO |
| Date Deposited: | 11 May 2023 14:58 |
| Last Modified: | 11 May 2023 14:58 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/34828 |
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