DIANA TUASELA, YANE (2013) PENGARUH KEADILAN PROSEDURAL, KEADILAN DISTRIBUTIF, KEPUASAN KERJA, DAN KOMITMEN ORGANISASIONAL TERHADAP PERILAKU EKSTRA PERAN (Studi Pada Karyawan PT Bank BPD Papua KCU Jayapura). Masters thesis, UPN ''VETERAN'' YOGYAKARTA.
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Abstract
Penelitian ini bertujuan untuk mengetahui apakah kepuasan kerja
memediasi hubungan kausal keadilan prosedural dengan organizational
citizenship behavior, apakah komitmen organisasional memediasi hubungan
kausal keadilan prosedural dengan organizational citizenship behavior, apakah
kepuasan kerja memediasi hubungan kausal keadilan distributif dengan
organizational citizenship behavior dan apakah komitmen organisasional
memediasi hubungan kausal keadilan distributif dengan organizational citizenship
behavior.
Hasil penelitian ini menunjukkan bahwa keadilan prosedural memiliki
pengaruh yang positif dan signifikan terhadap kepuasan kerja dan perilaku ektra
peran/OCB. Kepuasan kerja memediasi hubungan kausal antara keadilan
prosedural dengan perilaku ektra peran/OCB. Keadilan prosedural memiliki
pengaruh yang positif dan signifikan terhadap komitmen organisasional dan
perilaku ektra peran/OCB. Komitmen organisasional memediasi hubungan kausal
antara keadilan prosedural dengan perilaku ektra peran/OCB. Keadilan distributif
memiliki pengaruh yang positif dan signifikan terhadap kepuasan kerja dan
perilaku ektra peran/OCB. Kepuasan kerja memediasi hubungan kausal antara
keadilan distributif dengan perilaku ektra peran/OCB. Keadilan distributif
memiliki pengaruh yang positif dan signifikan terhadap komitmen organisasional
dan perilaku ektra peran/OCB. Komitmen organisasional memediasi hubungan
kausal antara keadilan distributif dengan perilaku ektra peran/OCB.
Dari hasil penelitian ini diharapkan dapat digunakan sebagai masukan bagi
pihak manajemen sebagai bahan pertimbangan dalam rangka peningkatan
kepuasan kerja karyawan dan perilaku ekstra peran/OCB.
Kata Kunci : Keadilan prosedural, keadilan distributif, kepuasan kerja,
komitmen organisasional, perilaku ekstra peran
The research aims to understand whether the job satisfaction mediates the
causal relationship of procedural justice with organizational citizenship behaviour,
whether the organizational commitment mediates the causal relationship of
organizational citizenship behaviour, whether the job satisfaction mediates the
causal relationship of distributive justice with the organizational citizenship
behaviour, and whether the organizational commitment mediates the causal
relationship of distributive justice with the organizational citizenship behaviour.
The results of the research show that the procedural justice has a positive
an significant influence toward the job satisfaction and the organizational
citizenship behaviour. The job satisfaction mediates the causal relationship
between the procedural justice and the organizational citizenship behaviour. The
procedural justice has a positive and significant influence toward the
organizational commitment and the organizational citizenship behaviour. The
organizational commitment mediates the causal relationship between mediates the
causal relationship between the procedural justice and the organizational
citizenship behaviour. The distributive justice has a positive and significant
influence toward the job satisfaction and the organizational citizenship behaviour.
The job satisfaction mediates the causal relationship between the distributive
justice and the organizational citizenship behaviour. The distributive justice has a
positive and significant influence toward the organizational commitment and the
organizational citizenship behaviour. The organizational commitment mediates
the causal relationship between the distributive justice and the organizational
citizenship behaviour.
From the results of the research, it is expected that the research may be
used as a matter of suggestion for the management within the consideration in
order to improve the employees’ job satisfaction and the organizational
citizenship behaviour.
Keyword: Procedural justice, distributive justice, job satisfaction, organizational
commitment, organizational citizenship behaviour.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjek: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | x. Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Erny Azyanti |
| Date Deposited: | 11 Nov 2016 04:03 |
| Last Modified: | 11 Nov 2016 04:03 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/8719 |
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