PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE STRATEGIC MANAGEMENT ANALYSIS AND REPORTING TECHNIQUE (SMART) SYSTEM

Suwandy, Ary Pandy (2020) PENGUKURAN KINERJA PERUSAHAAN DENGAN METODE STRATEGIC MANAGEMENT ANALYSIS AND REPORTING TECHNIQUE (SMART) SYSTEM. Diploma thesis, UPN "VETERAN" YOGYAKARTA.

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Abstract

ABSTRAK
Perusahaan umumnya memiliki visi, misi dan strategi, perusahaan tersebut akan
menjalankan organiasainya, berdasarkan strategi yang telah ditetapkan, umumnya visi,
misi dan strategi perusahaan cenderung terfokus pada aspek finansial sebagai puncak
tujuannya. PT. Nusantara Sejahtera Raya (Empire XXI) Yogyakarta cenderung terfokus
pada aspek finansial sebagai tujuan utamanya dan tidak menilai aspek non finansial. Hal
ini mengakibatkan tidak terukurnya pencapaian kinerja dari aspek-aspek nonfinansial.
Oleh karena itu PT. Nusantara Sejahtera Raya (Empire XXI) Yogyakarta perlu
melakukan pengukuran kinerja perusahaan yang dapat melihat faktor-faktor kinerja lain
yang berhubungan dengan perusahaan, agar kinerja perusahaan meningkat.
Penyelesaian permasalahan perusahaan ini adalah melakukan pengukuran kinerja
perusahaan dengan menggunakan metode Stategic Management Analysis and Reporting
Technique (SMART) System. Metode ini digunakan karena mampu mengukur kinerja
secara menyeluruh dengan melibatkan level, perspektif, dan strategi objektif yang
terdapat dalam perusahaan. Metode lain yang digunakan adalah Analitical Hierarchy
Process (AHP) untuk pembobotan Key Performance Indicatorm Objective Matrix
OMAX digunakan untuk scoring system atau penyekoran pada indikator kerja. kemudian
pada akhir pengolahan data ditambahkan metode traffic light system untuk memberikan
tanda pada indikator kerja.
Hasil pengukuran kinerja PT. Nusantara Sejahtera Raya (Empire XXI)
Yogyakarta dengan menggunakan metode Stategic Management Analysis and Reporting
Technique (SMART) System. Terdapat 6 Indikator kinerja yang masih sangat jauh dari
target perusahaan yaitu: KPI 1 : Jumlah profit, KPI 2 : Rasio perubahan pendapatan, KPI
5 : Jumlah produk cacat, KPI 12: Keluhan pelanggan, KPI 14: Kerusakan komponen, KPI
18: ketepatan spesifikasi order. Pencapaian Kinerja Perusahaan pada periode ke I sebesar
3,465 periode ke II sebesar 6,686 periode ke III sebesar 4,746, ini menunjukkan terjadi
peningkatan kinerja pada periode II dan menurun kembali pada periode III.
Kata kunci: Pengukuran kinerja, Strategi objektif, Metode Analytical Hierarchy process,
Metode Objektif Matrix
ABSTRACT
Companies generally have a vision, mission, and strategy, the company will run
the organization based on a predetermined strategy, generally the company's vision,
mission, and strategy tend to focus on financial aspects as the ultimate goal. PT.
Nusantara Sejahtera Raya (Empire XXI) Yogyakarta tends to focus on the financial
aspect as the main purpose and does not assess the non-financial aspects. This results
unmeasurable achievement of performance from nonfinancial aspects. Therefore PT.
Nusantara Sejahtera Raya (Empire XXI) Yogyakarta needs to take measurements of
company performance that can see other performance factors related to the company, so
that company performance can be increases.
The solution to this company problem is to measure the company's performance
by using the method of Strategic Management Analysis and Reporting Technique
(SMART) system. This method is used because it can measure overall performance by
involving levels, perspectives, and strategic objectives within the company. Another
method that being use is the Analytical Hierarchy Process (AHP) for weighting the Key
Performance Indicator Objective Matrix OMAX is used for rating or scoring systems on
work indicators. Then finally processing the data added by the traffic light system method
to give a signal to the work indicator.
The conclusion from the performance measurement of PT. Nusantara Sejahtera
Raya (Empire XXI) Yogyakarta using the Strategic Management Analysis and Reporting
Technique system method (SMART). There are 6 performance indicators that are still
very far from the company's target, namely: KPI 1: Total profit, KPI 2: Revenue change
ratio, KPI 5: Number of defective products, KPI 12: Customer complaints, KPI 14:
Damage to components, KPI 18: accuracy of specifications order. Achievement of the
Company's Performance in the first period of 3,465 in the second period of 6,686 in the
third period of 4,746, this shows an increase in performance in the second period and
decreased again in the III period.
Keywords: Performance measurement, objective strategy, Analytical Hierarchy process
method, Objective Matrix Method

Item Type:	Thesis (Diploma)
Uncontrolled Keywords:	Pengukuran kinerja, Strategi objektif, Metode Analytical Hierarchy process, Metode Objektif Matrix
Subjek:	T Technology > TA Engineering (General). Civil engineering (General)
Divisions:	x. Eprints Lama > 1.2
Depositing User:	Eny Suparny
Date Deposited:	10 Mar 2022 07:09
Last Modified:	10 Mar 2022 07:09
URI:	http://eprints.upnyk.ac.id/id/eprint/28759

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