Items where Author is "Triyonanta, Yohanes"

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Tugas Akhir

Triyonanta, Yohanes (2022) PERBAIKAN KUALITAS PELAYANAN UNTUK MENINGKATKAN KEPUASAN PELANGGAN DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) POTENSIAL IN GAIN CUSTOMER VALUE (PGCV) DAN CUSTOMER SATISFACTION INDEX (CSI) (Studi Kasus : Habitat Kafe). Other thesis, UPN "Veteran" Yogyakarta.

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