Items where Author is "PRANANDA, YANDRA"
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Thesis
PRANANDA, YANDRA (2015) PENERAPAN METODE SERVICE QUALITY (SERVQUAL) UNTUK PENINGKATAN KUALITAS PELAYANAN PELANGGAN (Studi Kasus di Hotel Vidi 2, Yogyakarta). Other thesis, UPN "Veteran" Yogyakarta.