Items where Author is "Nugraha, Kresna Adi"

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Thesis

Nugraha, Kresna Adi (2021) ANALISIS KUALITAS LAYANAN DENGAN SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi kasus di Lembaga Bimbingan Belajar Neutron Yogyakarta). Diploma thesis, UPN "Veteran" Yogyakarta.

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