Items where Author is "MASROBI, ALEX"
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Thesis
MASROBI, ALEX (2023) ANALISIS TINGKAT KEPUASAN PELANGGAN DALAM BERBELANJA ONLINE MENGGUNAKAN MODEL E-SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (STUDI KASUS MATAHARI.COM). Other thesis, UPN "Veteran" Yogyakarta.