Items where Author is "HARYANTO, EKO"

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HARYANTO, EKO (2015) PENGUKURAN KUALITAS PELAYANAN DAN TINGKAT KEPUASAN KONSUMEN DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN CUSTOMER SATISFACTION INDEX (CSI) (Studi Kasus di Butik Batik Rizki Wedi, Klaten). Skripsi thesis, UPN Veteran Yogyakarta.

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