Items where Author is "FRANCES S, LEO"

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FRANCES S, LEO (2017) ANALISIS PENINGKATAN MUTU PELAYANAN DENGAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (Studi kasus pada: PO. Rosalia Indah, Umbulharjo, Yogyakarta). Other thesis, UPN "VETERAN" YOGYAKARTA.

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