Items where Author is "FIRDAUSA, APRILIA ARUM"

FIRDAUSA, APRILIA ARUM (2023) PENGARUH ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM), CUSTOMER EXPERIENCE, DAN CUSTOMER PERCEIVED VALUE TERHADAP CUSTOMER LOYALTY DENGAN CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING (SURVEI PADA PELANGGAN KOPI JANJI JIWA). Other thesis, UPN "Veteran" Yogyakarta.