Items where Author is "ARDIANSYAH, PANJI"

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Thesis

ARDIANSYAH, PANJI (2013) ANALISIS KEPUASAN NASABAH TERHADAP KUALITAS PELAYANAN JASA PERBANKAN DENGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS DAN POTENTIAL GAIN IN CUSTOMER VALUE (Studi kasus di PT. Bank Mandiri KCP Yogyakarta UNY). Other thesis, UPN "VETERAN" YOGYAKARTA.

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