Items where Author is "AL CHOLILI, AMIRAH QULBI CHAIRISSA"

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AL CHOLILI, AMIRAH QULBI CHAIRISSA (2022) ANALISIS PERSEPSI PELANGGAN TERHADAP KUALITAS JASA DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN POTENTIAL GAIN CUSTOMER VALUE (PGCV) (Studi Pada Pelanggan Hotel Santika Gresik). Diploma thesis, Universitas Pembangunan Nasional "Veteran" Yogyakarta.

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