Hastho Joko Nur Utomo, Hastho and Sadeli, Sadeli (2029) Emotional Intelligence as a Predictor of Job Stress, Job Satisfaction and Intention to Leave. Globeedu Group, India.
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Abstract
Insurance agents are salespeople who play an important role in the marketing of insurance products. Challenges of
insurance agents jobing in private insurance companies in Indonesia have become increasingly severe since the
government imposed BPJS for the entire community. Insurance agents are required to be able to increase the sales
volume of insurance products that are not guaranteed by BPJS. This demand causes agents to job in depressed conditions
so that they are prone to job stress and create opportunities for intention to leave. The purpose of this study was to
examine the effect of emotional intelligence on job stress, emotional intelligence on intention to quit, emotional
intelligence on job satisfaction, job stress on job satisfaction, job stress on intention to quit, and job satisfaction on
intention to quit. This research is classified as explanatory research. A total of 68 private insurance agents obtained by
proportional random sampling technique were asked to fill out questionnaires. Data analysis was carried out with GSCA.
The results of the study concluded that all exogenous variables affect the endogenous variables
Keywords: Emotional intelligence, job stress, job satisfaction, intention to leave
| Item Type: | Other |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Dr., M.Si Hastho Nur Utomo |
| Date Deposited: | 15 May 2023 13:57 |
| Last Modified: | 15 May 2023 13:57 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/35308 |
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