Prioritizing IT Services for Organizational Development: A Strategic Approach

Purnamasari, Dian Indri and saepudin, asep and Agusdin, Riza Prapascatama and Permadi, Vynska Amalia (2023) Prioritizing IT Services for Organizational Development: A Strategic Approach. atlantis Press, Yogyakarta. (Unpublished)

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Abstract

This research focuses on the Information Technology Infrastructure
Library V3 (ITIL V3) and its Service Strategy stage, specifically on the IT Service
Portfolio. The main aim is to establish the organization’s strategic plans for infor�mation technology and systems through four key processes: strategy management
for IT services, demand management, financial management, and prioritization
of IT service proposals. The methods used involve identifying service users and
their demands, determining expected costs and benefits of service development,
and analyzing previous stages to prioritize IT services for the next three years.
The result is a list of recommended IT services in the IT Service Portfolio that
can assist the company’s development. The implication of this research is that it
provides guidance for organizations to prioritize their IT services and ensure they
align with their strategic goals

Item Type:	Other
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce
Divisions:	Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User:	SIP, M.Si ASEP SAEPUDIN
Date Deposited:	15 May 2023 01:26
Last Modified:	15 May 2023 01:26
URI:	http://eprints.upnyk.ac.id/id/eprint/35286

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