CIVIL SERVANTS PERFORMANCE ON THE DIRECTORATE GENERAL OF TREASURY, MINISTRY OF FINANCE AT YOGYAKARTA DURING COVID-19 PANDEMIC

Sabihaini, Sabihaini and Wijayanti, Estining (2020) CIVIL SERVANTS PERFORMANCE ON THE DIRECTORATE GENERAL OF TREASURY, MINISTRY OF FINANCE AT YOGYAKARTA DURING COVID-19 PANDEMIC. PalArch's Journal of Archaeology of Egypt/ Egyptology, 17 (4). pp. 1870-1890. ISSN 1567-214X

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Abstract

This research was explored by the causal relationship between public service motivation (PSM), organizational commitment (OC), internal control (IC) systems, organizational citi- zenship behavior (OCB) and civil servants performance during Covid-19 pandemic. Data is collected from Civil Servants (PNS) within the Directorate General of Treasury, Min- istry of Finance in the Province of D.I. Yogyakarta through some questionnaire survey with a return and filling rate of 92.35% on the 170 distributed questionnaires. For measurements, the methods were using by a five-point Likert scale and the AMOS Structural Equation Model (SEM) analysis tool. The research findings shown that PSM has a positive effect on employee performance. For a same thing also happens to organizational commitment which is positively influences to em- ployee performance. An ongoing effort to improve durable employee performance, an exist- ence of IC and OCB is also proven in mediating public service motivation and organizational commitment to employee performance connection. Even though during the Covid-19 pan- demic, employee performance must be maintained or even improved so some benefits in providing services, especially to stakeholders directly and generally to the community, can indirectly be maintained in optimal conditions.

Item Type: Article
Uncontrolled Keywords: Public Service Motivation, Organizational Commitment, Internal Control System, Organizational Citizenship Behavior, Employee Performance, Covid-19 Pan- demic
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Dr. SE.MSi SABIHAINI SABIHAINI
Date Deposited: 29 Mar 2021 09:01
Last Modified: 29 Mar 2021 09:03
URI: http://eprints.upnyk.ac.id/id/eprint/24491

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