Sabihaini, Sabihaini and Wijayanti, Estining (2020) CIVIL SERVANTS PERFORMANCE ON THE DIRECTORATE GENERAL OF TREASURY, MINISTRY OF FINANCE AT YOGYAKARTA DURING COVID-19 PANDEMIC. PalArch's Journal of Archaeology of Egypt/ Egyptology, 17 (4). pp. 1870-1890. ISSN 1567-214X
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Abstract
This research was explored by the causal relationship between public service motivation (PSM), organizational commitment (OC), internal control (IC) systems, organizational citi- zenship behavior (OCB) and civil servants performance during Covid-19 pandemic. Data is collected from Civil Servants (PNS) within the Directorate General of Treasury, Min- istry of Finance in the Province of D.I. Yogyakarta through some questionnaire survey with a return and filling rate of 92.35% on the 170 distributed questionnaires. For measurements, the methods were using by a five-point Likert scale and the AMOS Structural Equation Model (SEM) analysis tool. The research findings shown that PSM has a positive effect on employee performance. For a same thing also happens to organizational commitment which is positively influences to em- ployee performance. An ongoing effort to improve durable employee performance, an exist- ence of IC and OCB is also proven in mediating public service motivation and organizational commitment to employee performance connection. Even though during the Covid-19 pan- demic, employee performance must be maintained or even improved so some benefits in providing services, especially to stakeholders directly and generally to the community, can indirectly be maintained in optimal conditions.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Public Service Motivation, Organizational Commitment, Internal Control System, Organizational Citizenship Behavior, Employee Performance, Covid-19 Pan- demic |
| Subjek: | H Social Sciences > H Social Sciences (General) |
| Divisions: | x. Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Dr. SE.MSi SABIHAINI SABIHAINI |
| Date Deposited: | 29 Mar 2021 09:01 |
| Last Modified: | 29 Mar 2021 09:03 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/24491 |
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