Pasaribu, Hiras (2009) PENGARUH KOMITMEN, PERSEPSI, DAN PENERAPAN PILAR DASAR TOTAL QUALITY MANAGEMENT TERHADAP KINERJA MANAJERIAL. Jurnal Akuntansi dan Keuangan Indonesia.
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Hsl uji - PENGARUH KOMITMEN, PERSEPSI, DAN PENERAPANPILAR DASAR TOTAL QUALITY MANAGEMENTTERHADAP KINERJA MANAJERIAL-1.pdf Download (8MB) | Preview |
Abstract
This research means to discover the influence o f top management commitmentand the perception o f division manager about total quality management (TQM)and the implementation o f fundamental base o f it toward to the effectiveness o fthe quality cost control (QCC) and its implication to the managerial performance at BUMN (state owned company) manufacturers in Indonesia. Population methodsurvey is implemented to 28 BUMN manufacturers in Indonesia. The data used areprimary and secondary data. Then, the hypothesis is tested using path analysis.The results show that: 1) Top management commitment and perceptions o f divisionmanagers have no significant relationship with the application o f the basic pillarso f Total Quality management in BUMN manufacturer. (2) Simultaneously andpartially, the commitment o f top management, the perception o f division manager,and the implementation o f fundamental base o f TQM have influence toward theeffectiveness o f QCC; and (3) The implications o f both simultaneously andpartially o f commitment o f top management, the perception o f division manager,the implementation o f fundamental base o f TQM, and the effectiveness o f QCCinfluence the managerial performance.Keywords: commitment, perception, TQM, quality cost, performance
| Item Type: | Other |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Dr.MSi Akt Hiras Pasaribu |
| Date Deposited: | 02 Sep 2020 05:48 |
| Last Modified: | 03 Feb 2021 03:56 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/23596 |
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