Pasaribu, Hiras and Sandhi, Indah Kartika and Rahmanda, Gita Astyka and Rokhimah, Siti (2019) IMPROVEMENT OF ORGANIZATIONAL CULTURE, SERVICE QUALITY AND USE OF INFORMATION TECHNOLOGY AND ITS IMPLICATIONS ON ACADEMIC PERFORMANCE IN STUDENTS OF ACCOUNTING STUDY PROGRAMS. In: Conference paper International Conference on Business Accountings Supply Chain and Logistics, 21-22 Nopember 2019, Harris Hotel Solo.
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Abstract
IMPROVEMENT OF ORGANIZATIONAL CULTURE, SERVICE QUALITY AND USE OF INFORMATION TECHNOLOGY AND ITS IMPLICATIONS ON ACADEMIC PERFORMANCE IN STUDENTS OF ACCOUNTING STUDY PROGRAMSHiras Pasaribu1Indah KartikaSandh i2Gita Astyka Rahmanda3Siti Rokhimah4E-mail: 1hiras.pasaribu@upnyk.ac.id; 2indahkartika@upnyk.ac.id; 3gitaastika.ga@gmail.com; 4sitirokhimah@upnyk.ac.idUniversitas Pembangunan Nasional “Veteran” Yogyakarta;ABSTRACTThis study aims to determine the effect of organizational culture which has a proxy for achievement culture, academic service quality and the use of information technology on student academic performance. The data source is derived from a questionnaire given to students of the Yogyakarta Veterans National Development Study Accounting Program. The questionnaire uses a Likert scale with a population of 1020 students. The research method uses a survey to students. The sample is done using simple random sampling. The minimum sample was taken 10% of the population, which is 102 increased to 200 students who are taking semester five to semester eight. Because students who are respondents, so far have experienced receiving academic services. The data analysis tool uses multiple regression. Primarydata collected are first tested for validity, reliability, and normality and then analyzed by multiple regression. The results of this regression to determine the effect of independent variables with the dependent variable. The expected output can be an additional reference to improve the culture of achievement, service quality and implications for student academic performance. The results found that the use of information technology has a positive effect on student academic performance, while the organizational culture which is proxy from the culture of achievement, and the quality of academic services do not influence student academic performance. Keywords: Performance culture, service quality, information technology, student academic performance
| Item Type: | Conference or Workshop Item (Paper) |
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| Uncontrolled Keywords: | Performance culture, service quality, information technology, student academic performance |
| Subjects: | H Social Sciences > HG Finance |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Dr.MSi Akt Hiras Pasaribu |
| Date Deposited: | 01 Jul 2020 08:58 |
| Last Modified: | 01 Jul 2020 08:58 |
| URI: | http://eprints.upnyk.ac.id/id/eprint/22938 |
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